Identity theft occurs when someone steals your personal information – things like your Social Security Number, Birthdate, Account Numbers, etc.

You should always be careful when giving out any personal information. Be sure the person or company you are giving out personal information to is legit and reputable.

  • Baltic State Bank will never call you on the phone and ask you to give us your personal information.
  • We will never email you and ask you to give us any personal information or to confirm any personal information.
  • You should be suspicious of anyone who solicits personal information in this manner.

There are many ways identity thieves may try to obtain your personal information. Popular scams include calling you about lotteries or contests you never entered, informing you your account may be closed unless they confirm your information, or impersonating government entities such as the FDIC or the IRS.

If you ever have any questions or concerns about a call or email you receive requesting your personal information, please contact the bank. We frequently see these schemes and can advise you about what steps to take next.

If you feel that you may have been the victim of identity theft, please contact the bank immediately. Depending on what information you may have given them, identity thieves can sign up for online banking, drain funds from your accounts, or open credit card accounts at other institutions with your information.

For additional information or resources on Identity Theft, please visit the Federal Trade Commission website.

Call us:

(330) 897-6401

Toll Free:

(844) 447-6287

Online Banking Help Desk:

(888) 528-8540

After Hours Lost/Stolen Cards:

(800) 472-3272


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